Your Dispatch Coordinator
Stock held for every brand, called off without re-keying.
Your Dispatch Coordinator tracks the stock you hold for each brand at your warehouse or 3PL, takes call-offs from the brand, raises the pick in CartonCloud and warns you before a brand’s stock runs low.
Stock on hand
- SB-MAG-120v3
12,500 units, 10 pallets
- SB-ZNC-60v2
9,600 units, received Jul
- SB-IRN-60Aged
1,200 units, received Feb
Call-off CO-3317
- SKU
- SB-MAG-120, artwork v3
- Quantity
- 4 pallets, 5,000 units
- Delivery
- Thursday AM, Brisbane DC
- Stock after
- 7,500 units, 6 pallets
Sent to
- CartonCloud
- Outbound SO-40219-1
- Linked order
- SO-40219
- Brand contact
- Sam Okafor
- Status
- Pick raised 11:08
Before and after
The same call-off, run two ways.
With spreadsheets and phone calls
- Brands email call-offs with a PO number, a quantity and sometimes the wrong SKU.
- Someone re-keys each call-off into CartonCloud or the 3PL’s portal.
- Stockholding per brand lives in a spreadsheet that is right on the day it is updated.
- Brands ring to ask how much stock they have left.
- Stock held too long is found at stocktake, not while it could still be used.
With Otopack
- Brands call off from a short form or by email, and Otopack checks the SKU and stock on hand.
- The pick is raised in CartonCloud or sent to your 3PL without re-keying.
- Stockholding for each brand is read from CartonCloud and matched to Dynamics.
- Brands see their own stock on hand and open call-offs whenever they ask.
- Aged stock is flagged by brand and SKU, with the date it was received.
How it works
From call-off request to pick raised.
A typical setup. Each step is shaped around how your team works today.
- 01
Call-off comes in
The brand calls off by form or email. Otopack reads the SKU, quantity, delivery site and date.
- 02
Checked against stock
The SKU and quantity are checked against stock on hand and stock already allocated.
- 03
Pick raised
The outbound order is raised in CartonCloud or sent to your 3PL, with the delivery details.
- 04
Stock updated
The brand’s stockholding updates and the call-off is linked to the sales order in Dynamics.
Works with
Fits around the people and systems you already have.
- CartonCloud
- Outbound orders are raised in CartonCloud and stock on hand is read back for each brand.
- Your 3PL partners
- Call-offs are sent in the format your 3PL accepts, and their confirmations come back to the same record.
- Microsoft Dynamics
- Call-offs are linked to the brand’s sales order, so invoicing matches what left the warehouse.
- The brand
- Calls off stock and checks what is left without emailing your team.
Checked on every call-off
Where call-offs usually go wrong.
- SKU
- The SKU matches the brand and the approved artwork version held in stock.
- QTY
- Quantity checked against stock on hand, allocated stock and pallet or carton multiples.
- BATCH
- Batch and received date recorded, so a brand’s traceability questions have an answer.
- AGED
- Stock held past your set limit is flagged by brand before it becomes a write-off.
Questions
What packaging teams ask us.
Do we need CartonCloud?
No. Otopack raises picks in CartonCloud if you use it, or sends them to your 3PL in the format they accept.
Can brands see their own stock?
Yes. Each brand sees only its own stock on hand and open call-offs, from a secure link.
What if a brand calls off more than we hold?
The call-off is held and your team is told, with the shortfall and the next stock due in.
Does it handle batch tracking?
Batch numbers and received dates recorded in CartonCloud are kept against each call-off.
Does it work the same way for every business?
No. We set it up around your process, your systems and your approval rules. What you see here is a typical setup.
Bring one real order. Watch it run.
Pick a quote, a proof round or a call-off from this week. We will walk it through Otopack on top of your own systems, so you see exactly where the hours go.